Shipping policy

Thank you for shopping with Velourè skin! Here's everything you need to know about how we ship your order.

Processing Time All orders are processed within 2–5 business days. Orders placed on weekends or holidays will begin processing the next business day.

Domestic Shipping (United States) We offer Standard and Express shipping options at checkout. Shipping rates and estimated delivery times will be displayed at checkout based on your location.

International Shipping We ship to select international destinations. International orders are shipped via USPS or DHL Express. Please note that customs duties, taxes, and import fees may apply and are the responsibility of the customer.

Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow up to 24 hours for tracking information to update.

Lost or Delayed Packages If your package appears lost or significantly delayed, please contact us at diamondjackson0219@gmail.com and we will work with the carrier to resolve the issue.